Last Updated: November 3, 2026

Welcome to Arisken.

These Terms of Service (“Terms”) govern your access to and use of arisken.com (the “Site”), including its product pages, shopping functions, checkout, customer support, and related services.

Arisken is owned and operated by Shangrao Qingshun Trading Co., Ltd. References to “we,” “us,” and “our” mean Shangrao Qingshun Trading Co., Ltd., operating as Arisken.

The company manages the Site’s commercial activities, including product sales, order processing, payment-related assistance, shipping coordination, customer support, returns, refunds, and after-sales services.

Please read these Terms together with our:

• Terms of Purchase;

• Privacy Policy;

• Shipping Policy;

• Return & Refund Policy;

• Any additional conditions disclosed for a particular product or service before purchase.

By using the Site or placing an order, you agree to the applicable Terms. If you do not agree, please discontinue use of the Site.

Our online store uses Shopify technology and related ecommerce services. Their involvement does not replace our responsibilities as the business operating Arisken.

Nothing in these Terms excludes or restricts consumer rights that cannot lawfully be excluded.

1. Eligibility and Acceptable Use

To purchase from Arisken, you must have the legal capacity to enter into a purchase agreement and be authorized to use your chosen payment method.

You may use the Site only for lawful purposes. You must not:

• Submit fraudulent orders or use payment details without authorization;

• Access accounts, systems, or restricted areas without permission;

• Introduce malware or other harmful code;

• Disrupt website functions or interfere with security measures;

• Misuse promotions, checkout functions, or customer accounts;

• Infringe the rights of our business, customers, or third parties.

We may restrict access where reasonably necessary to address misuse, security threats, or violations of these Terms. Such restrictions do not remove our obligations concerning existing purchases, eligible refunds, or applicable consumer rights.

2. Website Operations

We may modify or temporarily suspend website features for maintenance, security, operational improvements, or legal requirements.

Information submitted through the Site may be processed by the networks and service providers needed to deliver our services, as explained in our Privacy Policy.

Changes to website functions do not retrospectively alter accepted purchase agreements or remove our responsibilities for orders already placed.

3. Accuracy of Information

We make reasonable efforts to keep product descriptions, prices, availability, and other website information accurate. Errors or omissions may occasionally occur.

If an error affects your order, we will explain the issue and the available options. We will not increase the amount charged without your agreement.

If we cannot fulfil an affected order and cancel it, payment collected for the cancelled portion will be refunded to the original payment method.

Corrections to website information do not remove your rights concerning inaccurate descriptions, defective goods, or other purchase-related issues.

4. Products and Availability

Availability may change as products are sold or inventory arrangements change.

Please review the relevant listing for dimensions, materials, specifications, compatibility, included components, intended use, and safety or care instructions where applicable.

Screen settings, lighting, and photography may affect the appearance of colours. Minor manufacturing or packaging variations may also occur, but these do not excuse a product being defective, incorrect, incomplete, or materially different from its description.

Contact service@arisken.com if you need clarification before ordering or believe an item received does not match its listing.

5. Orders and Customer Information

You are responsible for providing accurate product selections, quantities, contact information, and delivery details.

Please check the final order summary before completing payment.

Orders may be reviewed for stock availability, payment authorization, delivery restrictions, information accuracy, and suspected fraud.

An order acknowledgment confirms receipt of your request. Your order is accepted when we begin processing it for fulfilment, as described in our Terms of Purchase.

If we cannot accept or fulfil all or part of an order, we will notify you within a reasonable period and refund any payment collected for the unfulfilled portion.

6. Payments

Available payment methods, shipping charges, applicable taxes, discounts, and the final amount payable are displayed during checkout.

By submitting payment, you confirm that you are authorized to use the selected method and approve the amount shown.

Payments are processed through the providers available at checkout. We do not directly store complete payment card numbers or card security codes processed through those providers.

An order may be delayed or declined if payment fails or cannot be verified.

For assistance, email service@arisken.com. Please do not send passwords, complete card numbers, or card security codes by email.

7. Shipping and Delivery

Shipping is provided according to our Shipping Policy and the delivery options available for your address.

Estimated Processing Time:
1–3 business days after payment confirmation.

Estimated Standard Transit Time:
7–15 business days after dispatch.

Transit time is additional to processing time. Business days exclude weekends and public holidays.

Shipping charges and available methods are displayed before payment. Our Shipping Policy provides further information about supported destinations, shipping rates, and any free shipping requirements.

Orders may be fulfilled through our facilities or fulfilment partners, including cross-border arrangements, depending on inventory and destination. Our business address does not necessarily identify the dispatch location.

We will provide a shipping confirmation and tracking information where available.

Delivery estimates are not guaranteed arrival dates. If tracking stops updating, delivery is significantly delayed, or a parcel appears lost, contact us with your order number.

We will investigate and coordinate with the relevant provider where appropriate. A “Delivered” tracking status does not automatically prevent review of a non-receipt claim. Using a carrier does not remove our responsibilities for resolving order-related delivery issues.

8. Order Changes and Cancellations

To request a change or cancellation, email service@arisken.com as soon as possible.

Cancellation requests may be made before order processing begins. Once preparation, packaging, or shipping arrangements have started, changes or cancellations may no longer be possible.

Include your order number, checkout email address, and details of your request. A change or cancellation is confirmed only when our support team confirms the outcome.

Shipped orders cannot normally be cancelled. Eligible items may instead be returned after delivery under our Return & Refund Policy.

If a paid order is successfully cancelled, we will issue the applicable refund to the original payment method. Mandatory cancellation rights remain unaffected.

9. Returns and Refunds

Eligible products may be returned within 30 calendar days after delivery, subject to our Return & Refund Policy.

For change-of-mind returns, items must be unused, unmodified, and in their original condition, with original packaging where required. Any product-specific restrictions must be disclosed before purchase.

Contact service@arisken.com to request a return and receive the applicable instructions and return address. Do not send items to our business address unless specifically instructed.

Customers are responsible for return shipping costs for change-of-mind returns. Where an item is damaged, defective, incorrect, or materially different from its description, we will provide an appropriate resolution at no additional cost, including necessary return shipping.

For returned items, approved refunds are issued to the original payment method within 5–10 business days after receipt, inspection, and review of the return. Where no return is required, approved refunds are issued within 5–10 business days after approval.

Your payment provider or financial institution may require additional time to post the funds.

These conditions do not limit mandatory rights concerning defective or misdescribed goods.

10. Damaged, Defective, Incorrect, or Missing Items

Contact us as soon as reasonably possible if your order arrives damaged, defective, incomplete, incorrect, or materially different from its description.

Please provide:

• Your order number;

• A description of the problem;

• Details of missing items or components;

• Photographs or videos where relevant and reasonably available.

We will review the issue and arrange an appropriate replacement, refund, or return solution consistent with the circumstances and your applicable rights.

Necessary costs associated with resolving a confirmed defect, fulfilment error, or shipping damage will not be passed to you.

11. Third-Party Services

We use external providers for functions such as website hosting, payments, order management, shipping, and customer communication.

These providers may have their own terms and privacy policies. Their involvement does not remove our responsibilities for purchases made through Arisken, including fulfilment, customer support, returns, and refunds.

If a provider-related issue affects your purchase, contact us so we can help investigate.

12. External Links

The Site may link to websites or resources operated independently by third parties.

We do not control their content, availability, or information-handling practices. Review their terms and privacy policies before using their services or submitting personal information.

This section does not exclude any responsibility that cannot lawfully be excluded.

13. Privacy

Our Privacy Policy explains how personal information is collected, used, disclosed, retained, and safeguarded in connection with the Site.

It also explains applicable privacy choices and how to submit a request.

For privacy inquiries, contact service@arisken.com.

14. Intellectual Property

Website content may include text, photographs, graphics, logos, layouts, software, and other protected materials owned by Shangrao Qingshun Trading Co., Ltd. or used under authorization from the relevant rights holders.

You may access the Site for personal shopping and other purposes permitted by applicable law.

Unless authorized by the relevant rights holder or permitted by law, you may not reproduce, publish, distribute, sell, license, or commercially exploit protected content.

15. Website Availability

The Site may occasionally be unavailable because of maintenance, technical faults, security incidents, or other operational disruptions.

We do not guarantee uninterrupted access. Temporary interruptions do not remove our obligations concerning accepted orders, customer payments, eligible returns, refunds, or mandatory consumer rights.

If a technical issue affects an order, contact our support team using the details below.

16. Governing Law and Consumer Protections

These Terms are governed by the laws of the People’s Republic of China, where Shangrao Qingshun Trading Co., Ltd. is established, subject to any mandatory laws applicable to you.

This choice of law does not deprive you of mandatory consumer protections available in your country, state, or region.

Nothing in these Terms restricts access to courts, complaints procedures, or remedies where such a restriction is not legally permitted.

17. Updates to These Terms

We may update these Terms to reflect changes in website functions, business operations, services, or applicable requirements.

The revised version will be published on this page with an updated date. Additional notice will be provided where required.

The purchasing terms presented when you place an order apply to that purchase. Later changes will not retrospectively alter an existing purchase agreement unless required by law or agreed with you.

18. Business and Contact Information

For questions about these Terms or assistance with a purchase, please contact us.

Brand Name:
Arisken

Legal Company Name:
Shangrao Qingshun Trading Co., Ltd.

Website:
arisken.com

Business Address:
Room 004 (Annex), 8th Floor, Building 3,
Cultural & Creative North Area,
No. 9 Tianyou East Avenue,
High-speed Rail Economic Experimental Zone,
Shangrao City, Jiangxi Province,
China

Customer Support Email:
service@arisken.com

Customer Support Phone:
+860793-31878893

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM (China Standard Time, UTC+8)

For order-related inquiries, include your order number, checkout email address, and a brief description of your request.

Messages are reviewed during customer service hours. Replies may take longer during public holidays or periods of high inquiry volume.