Privacy Policy

Last Updated: November 3, 2026

Arisken is owned and operated by Shangrao Qingshun Trading Co., Ltd.

In this Privacy Policy, “Arisken,” “we,” “us,” and “our” refer to Shangrao Qingshun Trading Co., Ltd., operating arisken.com.

The company is responsible for the personal information it handles in connection with website operations, purchases, order fulfilment, customer support, returns, refunds, and related services.

This Privacy Policy describes how we collect, use, disclose, retain, and safeguard personal information when you visit our website, place an order, contact us, or otherwise use our services.

1. Information We Collect

The information we collect depends on how you interact with our store.

Information You Provide

When you place an order or communicate with us, we may collect:

  • Your name;

  • Email address;

  • Shipping and billing addresses;

  • Telephone number;

  • Products and options selected;

  • Information included in customer service messages;

  • Photographs or other supporting information submitted for delivery issues, returns, or refunds.

Please provide only information relevant to your purchase or request.

Payment and Transaction Information

Payments are processed by the payment providers available at checkout. We do not directly store complete payment card numbers or card security codes.

We may receive transaction information needed to administer your purchase, such as payment status, transaction references, payment method type, and limited payment details provided by the processor.

Our order records may also include your order number, purchased items, order date, delivery status, cancellation history, and return or refund records.

Device and Website Usage Information

When you visit arisken.com, our website and service providers may collect information such as:

  • IP address;

  • Browser and device type;

  • Operating system;

  • Pages viewed and interactions with the Site;

  • Approximate location inferred from your IP address;

  • Visit times and referring pages;

  • Cookie identifiers and similar technical information.

This information helps support website functionality, security, performance, and usage analysis.

2. How We Use Information

We use personal information for the following purposes.

Managing Purchases

We use order and contact information to:

  • Receive and confirm orders;

  • Facilitate payments and verify transactions;

  • Prepare and fulfil purchases;

  • Arrange shipping and provide tracking updates;

  • Communicate about delivery issues;

  • Process eligible cancellations, returns, and refunds.

Providing Customer Support

We use information you provide to answer product questions, locate orders, investigate problems, and respond to requests.

Relevant correspondence may be retained so that we can follow up on an issue and maintain service records.

Operating and Improving the Website

We use technical and usage information to maintain shopping cart and checkout functions, identify errors, understand how visitors use the Site, and improve navigation and product presentation.

Security and Business Administration

We may use information to detect suspected fraud, prevent unauthorized activity, protect our systems, maintain accounting records, resolve disputes, and comply with applicable obligations.

Where consent is required for a particular use, we will request it through the relevant website controls or communication process.

3. How We Disclose Information

We disclose personal information where reasonably necessary for the purposes described in this Policy.

Ecommerce Platform

Our store uses Shopify to support website hosting, checkout, order administration, and related ecommerce functions.

Shopify may process information about your interactions with our store under its applicable privacy practices. You can review the Shopify Privacy Policy for further information.

Service Providers

We may provide relevant information to providers supporting:

  • Payment processing;

  • Website hosting and maintenance;

  • Order management and fulfilment;

  • Warehousing and shipping;

  • Customer communication;

  • Website analytics;

  • Security and fraud prevention.

The information disclosed depends on the service being performed. For example, carriers need delivery information, while payment providers need information necessary to process and verify transactions.

Fulfilment and Delivery Partners

To prepare and deliver an order, we may disclose your name, delivery address, contact information, and relevant order details to fulfilment partners and shipping carriers.

Legal and Security Disclosures

We may disclose information when required by law or valid legal process, or where reasonably necessary to investigate fraud, address security incidents, protect legal rights, or resolve disputes.

We do not sell personal information in exchange for monetary payment. Where applicable law treats particular advertising or tracking disclosures as a “sale,” “sharing,” or targeted advertising, the relevant privacy rights and choices apply.

4. Cookies and Similar Technologies

Our website and its service providers may use cookies, pixels, local storage, and similar technologies.

These technologies may support:

  • Essential website, shopping cart, and checkout functions;

  • Security and fraud prevention;

  • Preference settings;

  • Website performance and usage analysis.

If advertising or marketing technologies are enabled, they may also collect information about visits and interactions to measure campaigns or personalize advertising, subject to applicable consent and opt-out requirements.

You can manage cookies through your browser settings and any privacy controls provided on the Site. Blocking essential cookies may affect checkout or other website functions.

Where required, we obtain consent before activating nonessential technologies and provide a way to withdraw that consent.

5. International Processing

Arisken is operated by a company based in China. Shopify, payment providers, fulfilment partners, and other service providers may process information in additional countries.

Your personal information may therefore be processed outside your state or country of residence. Privacy laws in those locations may differ from those where you live.

Where applicable law requires safeguards for international transfers, we will use the safeguards required for the relevant transfer.

6. Information Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

No website, transmission method, or storage system can guarantee absolute security.

Please protect any account credentials and avoid sending full payment card details, security codes, or passwords through email or customer support messages.

7. How Long We Retain Information

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including:

  • Completing orders and arranging delivery;

  • Providing customer support;

  • Handling returns, refunds, and disputes;

  • Maintaining required transaction and accounting records;

  • Investigating fraud or security issues;

  • Complying with applicable retention obligations.

Retention periods vary according to the information involved, the nature of our relationship with you, and applicable requirements.

When information is no longer needed, we delete or anonymize it, subject to applicable requirements and reasonable backup retention processes.

8. Your Privacy Rights and Choices

Depending on your location and the laws applicable to our processing, you may have the right to:

  • Request access to personal information;

  • Correct inaccurate information;

  • Request deletion;

  • Obtain a portable copy of certain information;

  • Restrict or object to certain processing;

  • Withdraw consent where processing relies on consent;

  • Opt out of qualifying sales, sharing, or targeted advertising;

  • Appeal a decision concerning a privacy request;

  • Complain to an appropriate privacy authority.

To submit a request, email service@arisken.com.

We may request information reasonably necessary to verify your identity and understand your request. Where permitted by law, an authorized agent may submit a request on your behalf, subject to verification of their authority.

We will respond within the period required by applicable law and explain any applicable exception or limitation. We will not unlawfully discriminate against you for exercising your privacy rights.

Where required by applicable law, we honor recognized browser-based opt-out preference signals, such as Global Privacy Control, for the processing to which those signals apply.

If you receive promotional emails from us, you can use the unsubscribe instructions in the message. Essential order and service communications may continue.

9. Children’s Privacy

Our store is intended for adult customers and is not directed to children.

We do not knowingly collect personal information from children in circumstances prohibited by applicable law.

If you believe a child has provided personal information to us, contact service@arisken.com. We will review the report and take appropriate action.

10. Third-Party Websites and Services

The Site may contain links to third-party websites or services. Their handling of information you provide directly to them is governed by their own privacy policies.

Please review those policies before submitting personal information.

When a provider handles information on our behalf, its involvement does not remove our applicable responsibilities for that processing.

11. Changes to This Policy

We may update this Privacy Policy when our services, information practices, or applicable requirements change.

The revised policy will be published on this page with an updated date. Where required, we will provide additional notice or obtain consent before implementing a relevant change.

12. Business Information and Privacy Contact

For questions about this Policy or to exercise applicable privacy rights, contact us using the details below.

Brand Name:
Arisken

Legal Company Name:
Shangrao Qingshun Trading Co., Ltd.

Website:
arisken.com

Business Address:
Room 004 (Annex), 8th Floor, Building 3,
Cultural & Creative North Area,
No. 9 Tianyou East Avenue,
High-speed Rail Economic Experimental Zone,
Shangrao City, Jiangxi Province,
China

Privacy and Customer Support Email:
service@arisken.com

Customer Support Phone:
+860793-31878893

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM (China Standard Time, UTC+8)

For a privacy inquiry, please describe your request and provide enough information for us to identify the relevant interaction or order. Do not include passwords or complete payment card details.