Welcome to Arisken.

We offer an online shopping experience focused on useful products, clear product information, and accessible customer support. Our aim is to help customers understand what they are purchasing and where to turn when assistance is needed.

Arisken is owned and operated by Shangrao Qingshun Trading Co., Ltd.

The company operates arisken.com and manages its retail activities, including product sales, order processing, payment-related assistance, fulfilment coordination, customer service, returns, and refunds.

How We Run Our Store

We focus on making the purchasing process straightforward, from browsing product listings to receiving an order and requesting after-sales assistance.

Our day-to-day work includes:

• Maintaining product descriptions and available specifications;

• Providing information about prices and purchasing options;

• Processing orders and coordinating shipment;

• Publishing accessible shipping, return, and refund policies;

• Assisting customers with product and order questions.

Before ordering, please review the individual product listing for its features, dimensions, materials, included components, and any applicable usage instructions. Product-specific information should guide your purchasing decision.

Clear Information and Customer Assistance

We aim to provide information that helps customers make informed choices. Our store policies explain the arrangements applicable to purchases, including delivery estimates, shipping charges, return requirements, and refund procedures.

If a product description or policy does not answer your question, please contact our team before placing your order.

For existing purchases, we can help with:

• Order confirmation and status inquiries;

• Payment or checkout questions;

• Shipment tracking and delivery concerns;

• Modification or cancellation requests, depending on order status and applicable policies;

• Return and refund requests;

• Damaged, defective, incorrect, or missing items.

If something goes wrong with an order, contact us with the relevant details so we can review the situation and assist with an appropriate resolution.

Contact Our Team

Customer Support Email:
service@arisken.com

Customer Support Phone:
+860793-31878893

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM (China Standard Time, UTC+8)

For order-related inquiries, please include your order number, the email address used at checkout, and a brief description of your request. Where relevant, photographs of the item or packaging can help us understand the issue.

Messages are reviewed during our service hours. Replies may take longer during weekends, public holidays, or periods of high inquiry volume.

Business Information

Brand Name:
Arisken

Legal Company Name:
Shangrao Qingshun Trading Co., Ltd.

Website:
arisken.com

Business Address:
Room 004 (Annex), 8th Floor, Building 3,
Cultural & Creative North Area,
No. 9 Tianyou East Avenue,
High-speed Rail Economic Experimental Zone,
Shangrao City, Jiangxi Province,
China

Customer Support Email:
service@arisken.com

Customer Support Phone:
+860793-31878893

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM (China Standard Time, UTC+8)

For returns, please contact customer support to confirm the applicable instructions and return destination before mailing any item. The business address above should not be assumed to be the return address.